Google Business Profile management.
Looking after your Google listing once it is set up. We post, answer reviews and handle the questions people ask, so the listing stays active and keeps bringing you calls.
Rated 5.0 from 14 Google reviews. Read them.
How managing your Google listing benefits your business.
Google keeps showing you
We post and add photographs regularly, because Google gives more room to listings that look like a business still trading.
Bad reviews stop costing you customers
We answer every review, including the difficult ones. The reply is read by everybody who comes afterwards, and it often matters more than the review itself.
Nobody else answers for you
We watch the questions on your listing, because anybody can answer them, including a competitor.
Most profiles are set up once and then abandoned.
Google treats an active profile differently from a dormant one. Posts, photos, answered questions and recent reviews are all signals that the business is still trading and still paying attention.
The reviews matter for a second reason. An unanswered negative review is read by every future customer, and the reply is often more persuasive than the review. Most businesses never reply to any of them.
Then there are the questions. Anybody can answer a question on your profile, including a competitor. If you are not watching, somebody else is speaking for you.
What management covers.
- Regular posts and photos, so the profile stays live in Google eyes
- Reviews answered, every one of them, including the difficult ones
- Questions handled, before a competitor answers them for you
- Details kept current, including hours over holidays
- Performance reported, with calls, directions and clicks in plain numbers
- A process for asking happy customers to review you, honestly
Who it is for. Local businesses who set up a Google profile and then left it alone.
Here is what happens.
Free 30-minute consultation
What the profile looks like now and what you want from it.
Tidy the basics
Categories, services, hours and photos brought up to date.
Set the rhythm
Posts and photos on a schedule you agree to.
Handle what comes in
Reviews and questions answered promptly, in your voice.
Report monthly
Calls, direction requests and clicks, without vanity metrics.
Why this is the best value ongoing work for a local business.
For a business whose customers are nearby, the profile produces enquiries more directly than almost anything else. A call from a map listing is a person ready to buy, not a person researching.
It is also cheaper than most ongoing marketing, because the audience is already searching for exactly what you sell. You are not creating demand, you are being present for it.
If your customers are not local, I will tell you this is the wrong thing to buy.
- A profile filled in once and never touched again
- Negative reviews left sitting unanswered
- Questions answered by strangers, or by competitors
- No idea whether the listing produces calls
- Posts and photos on a real schedule
- Every review answered, including the difficult ones
- Questions handled before somebody else does it for you
- Calls, directions and clicks reported in plain numbers
Real clients. Real names.
A Clutch-verified nonprofit build for a client in Toronto, a church site in New Delhi, and a 5.0 rating from 14 Google reviews you can read yourself.
What people ask.
Only if they breach Google policy, and usually they do not. What genuinely helps is a good reply, which is read by everybody who comes after.
No. It breaches Google policy, it is obvious to readers, and it is not something I will do at any price.
Agreed with you at the start, and kept to. Consistency matters more than frequency.
Then buy the setup and stop. This is only worth paying for monthly if local search is a real channel for you.
What goes with this.
Want the phone to ring?
Book a free 30-minute consultation. I keep the number of ongoing clients small, because this kind of work is only worth paying for if somebody is actually paying attention to it.
Free 30 minutes. No sales pitch. No obligation.
